flip7 Privacy Policy — How We Protect Your Information
This Privacy Policy explains how the flip7 platform collects, stores, uses, and protects personal information of Malaysian users. We are committed to respecting your privacy at every stage of using the platform.
Effective date: January 1, 2026. Continued use of the platform after this date means you accept this privacy policy.
Information We Collect
Flip7 collects various types of information depending on how you interact with our platform. This data is gathered for legitimate purposes necessary to provide secure and functional services.
Full name, email address, phone number, date of birth, and username you provide during registration. This information is used to verify your identity and manage your account on the flip7 platform.
Transaction details in Malaysian Ringgit (MYR), bank or e-wallet names, as well as deposit and withdrawal records. Full card numbers are not stored on our servers — all payment processing is done through secure, licensed providers.
IP address, device type, operating system, browser type, screen resolution, and preferred language. This information helps us optimise the platform display for your device — especially for Malaysia mobile users.
Platform activity logs including pages visited, games played, session time, betting history, and user preferences. This data is used to enhance user experience and identify technical issues.
Purpose of Information Use
All information collected by flip7 is used exclusively for legitimate purposes related to the provision of platform services. We do not sell or rent users' personal information to any third party for marketing purposes.
- Verifying identity and securely processing account registration.
- Processing financial transactions in MYR and issuing payment records.
- Providing customer support and responding to user inquiries.
- Sending notifications related to accounts, security, and important updates.
- Identifying and preventing fraud, money laundering, and suspicious activities.
- Complying with applicable legal and regulatory requirements.
Cookie Use & Tracking Technologies
Flip7 uses cookies and similar tracking technologies to enhance the user experience on the platform. Cookies are small text files stored on your device when you browse our platform.
Required for basic platform functions such as login, user sessions, and account security. These cookies cannot be disabled without impacting overall platform functionality.
Collecting information about how users navigate the platform—most visited pages, load times, and navigation patterns. This data helps us improve platform speed and usability.
You can manage or delete cookies via your browser settings at any time. Please note that disabling certain cookies may affect the functionality or user experience on the flip7 platform.
Data Storage, Security & Sharing
All personal data collected by flip7 is protected using industry-standard SSL (Secure Socket Layer) encryption during transmission. Data stored on our servers is safeguarded with strict technical and organizational security measures, including structured access controls and continuous monitoring.
Your data is retained only as long as necessary to fulfill the purposes of collection or as required by law. After the retention period ends, data will be securely deleted or anonymized.
Flip7 does not sell, rent, or share users’ personal information with third parties for marketing purposes. However, in limited situations, information may be shared with:
- Payment service providers that process MYR transactions on our behalf.
- Gaming technology providers that support the platform's operations.
- Authorized authorities when required by applicable Malaysian law.
Your Rights as a User
As a flip7 platform user, you have specific rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them.
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via support email and will be processed within 14 business days.
If any information we hold is inaccurate or outdated, you have the right to request corrections. Some account details can be updated directly via your account dashboard on the platform.
You may request deletion of your account and personal data, subject to legal compliance requirements that mandate us to retain certain records for a specified period.
To exercise any of the above rights or if you have questions about flip7's privacy policy, please contact our team via email: [email protected]. Clearly specify your request, and we will respond within a reasonable timeframe. More information is also available on the Frequently Asked Questions us.
Policy Changes & Contact
Flip7 reserves the right to update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or services offered. Significant changes will be communicated to users via registered email or a prominent notice on the platform before they take effect.
It is the user’s responsibility to review this Privacy Policy periodically. Continued use of the flip7 platform after any updates are published constitutes acceptance of the revised policy.
For any inquiries, concerns, or requests related to your data privacy, you may contact us at: [email protected]
Have More Questions?
Visit our FAQ page for answers to common questions, or register now and use the flip7 platform with confidence knowing your data is always protected.